The purpose of this letter is to:
I. clarify the role and purpose of Quality Accounts and draw your attention to the key findings from the evaluation of the 2009-10 Quality Accounts;
II. set out our clear expectations for the 2010-11 Quality Accounts, including likely revisions to the Regulations and formal guidance;
III. alert you to the Government’s intention to bring community service providers within the scope of the Regulation this year and to extend Quality Accounts to primary care services in future years, following evaluation; and
IV. update you on Monitor’s work on third party assurance.