Guidance

Privacy notice for Public Procurement Review Service

Updated 25 October 2023

© Crown copyright 2023

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: psi@nationalarchives.gov.uk.

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit/privacy-notice-for-public-procurement-review-service

1. Your data

1.1 Purpose

The purpose for which we are processing your personal data is to capture your feedback on our and our suppliers’ service, including Net Promoter Score survey, and inviting you to give more detailed feedback, to capture and resolve complaints, and to retain an audit trail. This feedback helps us identify areas for improvement

1.2 The data

We will process the following personal data:

  • name
  • email address
  • address
  • telephone number
  • job title
  • organisation
  • Dun & Bradstreet Data Universal Numbering System (DUNS number)
  • IP address of website visitors
  • your opinions

The legal basis for processing your personal data is it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

1.4 Recipients

As your personal data will be stored on our IT infrastructure it may be shared with our data processors who provide email, document management and storage services.

Your data may also be shared with one of our IT suppliers. These include:

  • customer relationship management software suppliers
  • procurement software providers
  • supplier registration system providers
  • travel, venue and hotel booking systems
  • social media systems
  • email marketing systems
  • video conferencing, and ticketing systems
  • feedback and survey systems
  • management Information systems
  • e-marketplace systems
  • finance and forecasting systems
  • energy management and forecasting systems
  • call recording systems

Where personal data have not been obtained directly from you

It will have been obtained from someone providing information we have requested through the public procurement service.

1.5 Retention

Your personal data will be kept by us for 3 Years.

2. Your rights

You have the right:

  • to object to the processing of your personal data
  • to request information about how your personal data are processed, and to request a copy of that personal data
  • to request that any inaccuracies in your personal data are rectified without delay
  • to request that any incomplete personal data are completed, including by means of a supplementary statement
  • to request that your personal data are erased if there is no longer a justification for them to be processed
  • in certain circumstances (for example, where accuracy is contested), to request that the processing of your personal data is restricted
  • to object to the processing of your personal data where it is processed for direct marketing purposes

3. International transfers

As your personal data is stored on our IT infrastructure, and shared with our data processors, it may be transferred and stored securely outside the European Union. Where that is the case it will be subject to equivalent legal protection through the use of Model Contract Clauses.

4. Complaints

If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an independent regulator. The Information Commissioner can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
casework@ico.org.uk

Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.

5. Contact details

The data controller for your personal data is the Cabinet Office. The contact details for the data controller are:

Cabinet Office
70 Whitehall
London
SW1A 2AS

Public Enquiries: Online Contact Form

The Data Protection Officer provides independent advice and monitoring of Cabinet Office’s use of personal information.

The contact details for the data controller’s Data Protection Officer are: dpo@cabinetoffice.gov.uk

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