Research and analysis

Property Services (DVS) customer survey: findings 2014/15

A report to help understand customers’ experience with Property Services.


Property Services (DVS) customer survey: Findings 2014/15

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email Please tell us what format you need. It will help us if you say what assistive technology you use.


This report summarises the results from the 2014/15 Property Services (DVS) customer satisfaction survey, undertaken on behalf of the Valuation Office Agency (VOA).

Published 10 September 2015