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This publication is available at https://www.gov.uk/government/publications/priority-change-of-circumstances-for-sponsors/tier-2-and-5-priority-change-of-circumstance-service
1. About the service
The priority change of circumstances service allows Tier 2 and 5 A-rated sponsors to apply for a faster consideration of 5 types of change of circumstances request.
- in year certificate of sponsorship (CoS) allocation
- follow on CoS allocation
- add new level 1 user
- replace an authorising officer (AO)
- add a representative
When requesting to ‘add a representative’, you can add the new representative as a new level 1 user as part of the same call. This will count as 2 requests and you will be charged twice.
You can only apply for this service if you are an A-rated Tier 2 or 5 licensed sponsor. This service does not apply to restricted certificates of sponsorship.
3. How to apply
Full guidance on how to submit a change of circumstances request on the sponsorship management system (SMS) can be found in the SMS Manual.
Once you have submitted your request you will receive a telephone number to contact, to check the service availability and pay the fee via debit/credit card. During the call you will be asked for your sponsorship licence number, please have this ready. Only one request will be accepted on each call unless you are adding a new representative as a new level 1 user.
A maximum of 50 priority service requests will be accepted each day (Monday to Thursday, 8.30am to 4.30pm).
If the service is fully subscribed you will be eligible to apply the next working day.
If your request is to replace an AO or add a new representative you’ll need to send a submission sheet to the following address:
Tier 2 and 5 Priority Service – Authorisation Code XXX
Sponsor Licensing Unit
PO Box 3468
It is important that you write ‘Tier 2 and 5 Priority Service’ followed by your unique authorisation code. You will be given your authorisation code when you pay the fee.
4. Processing times
Successful requests will be considered within 5 working days. If you are required to send a submission sheet, the 5 working days begins from the date that UK Visas and Immigration (UKVI) receives your submission sheet.
You may not receive an outcome within 5 days if your request is complex or extra checks are required.
If your consideration is delayed for other reasons, for example. a UKVI technical problem, you may be eligible for a refund.
The outcome will be sent to you via email to your respective AO email address, or representative email address where applicable.
This service does not guarantee your request will be approved.
The service costs £200 per change of circumstance request.
If you have any technical problems with the service, contact the business helpdesk:
Telephone: 0300 1234699