Guidance

Customer Privacy notice: glossary of technical terms

Updated 11 November 2025

Applies to England and Wales

Term Definition
MHCLG Ministry of Housing, Communities and Local Government
ICO Information Commissioner’s Office
UK GDPR UK General Data Protection Regulation
LA Local Authority
Personal Data Any information relating to an identified or identifiable living individual (data subject), such as name, address, email, or identification number.
Data Subject An individual whose personal data is processed. Data protection law applies only to living individuals.
Special Category Data Sensitive personal data requiring extra protection, including data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health, sex life, or sexual orientation.
Biometric Data Personal data relating to physical, physiological, or behavioural characteristics, allowing unique identification (e.g., facial images, fingerprints).
Processing Any operation performed on personal data, including collection, recording, organisation, storage, alteration, retrieval, use, disclosure, erasure, or destruction.
Controller (Data Controller) The organisation that determines the purposes and means of processing personal data. Responsible for compliance with data protection law.
Data Processor A person or organisation that processes personal data on behalf of the controller, under their instructions.
Lawful Basis The legal grounds for processing personal data, as set out in Article 6 of UK GDPR (e.g., consent, legal obligation, public task, legitimate interests).
Consent Freely given, specific, informed, and unambiguous indication of a data subject’s wishes, specifying agreement to the processing of their personal data.
Data Breach (Personal Data Breach) A breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.
Encryption The process of converting information or data into a code to prevent unauthorised access.
Individual Rights Rights granted to data subjects under UK GDPR, including the right to access, rectify, erase, restrict, object, and data portability.
Subject Access Request (SAR) A request by a data subject to access their personal data held by a controller.
Third Party Any person or organisation other than the data subject, controller, or processor.