Corporate report

Planning Inspectorate Customer Charter

One of the Planning Inspectorate’s key priorities is delivering ‘excellent customer service’. We are committed to putting customers at the heart of everything we do, understanding customer needs and improving the customer’s experience when dealing with us.

• From: Planning Inspectorate
• Published: 6 April 2017
• Last updated: 13 October 2020 — See all updates

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Customer Charter

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The Planning Inspectorate has published its Customer Charter.

Published 6 April 2017
Last updated 13 October 2020 + show all updates

1. 13 October 2020

   Wording updated on the final bullet point of 'In return – we ask that you:'

2. 6 April 2017

   First published.