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Incorrect Generic Notice Service message
We are aware some employers have incorrectly received a Generic Notice Service (GNS) message between 26 June and 29 June 2020 to advise them to stop Postgraduate Loan deductions.
You should ignore this prompt and continue to take deductions under the relevant plan or loan type as instructed by the start notice SL1 or PGL1.
HMRC have now removed this GNS message so that it cannot be viewed on the customer’s online portal or downloaded by 3rd party software. Unfortunately, the initial emails advising that there is a GNS message cannot be recalled.
We apologise for any inconvenience caused.
Problems viewing P6 tax coding notices for 2019 to 2020
We are aware a small number of employers have been unable to view 2019 to 2020 P6 tax coding notices that have issue dates of:
- 18 December 2019
- 19 December 2019
- 23 December 2019
- 26 December 2019
These notices have been reissued on the 17 January 2020 and should now be available to view online.
If employers are unsure what tax code should be applied, contact the Income Tax helpline for clarification.
If you need help with anything not listed here, contact the Online Services Helpdesk.
Check availability and issues for other services.