Guidance

Transport Focus: operational management statement

The framework agreement between the Department for Transport and Transport Focus as of November 2017.

Documents

Framework agreement between the Department for Transport and Transport Focus – November 2017

Details

Sets out the broad framework within which Transport Focus will operate.

The 2017 framework replaces the previous version of the agreement from 2014.

Published 15 December 2015
Last updated 13 November 2017 + show all updates
  1. Framework document reviewed and renewed, as required every 3 years, to include more detailed references to Transport Focus’s role in helping to ensure transport users have a greater public voice in decision-making.
  2. First published.