Policy paper

Open Public Services: 2014 progress report

Open Public Services Progress Report 2014

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government



The Open Public Services (OPS) White Paper, published in 2011, set out the government’s approach to reforming public services, based on the principles of choice, diversity, accountability, decentralisation and fair access.

This progress report shows how far government has come in reforming public services in line with these principles. It demonstrates how these reforms have improved the quality of our public services and made sure services can respond to individual choices and people’s real life, complex needs.

Published 14 March 2014