Statutory guidance

OISC Code of Standards 2016 - Use of OISC logo & Adviser business promotion

Updated 1 April 2016

1. Display and use of the OISC registration number, OISC logo and OISC certificate of registration

70.An organisation’s OISC registration number must be displayed on the organisation’s letterhead, website and e-mail.

71.The OISC logo must only be used in accordance with the instructions contained in the organisation’s approval letter.

72.An organisation’s current OISC certificate of registration must be prominently displayed at its main business premises. If the organisation also carries on business at branch offices, information must be prominently displayed at those offices as to where the organisation’s OISC certificate can be viewed.

2. Business promotion

73.An organisation which advertises immigration advice or immigration services must ensure that its material clearly explains the advice or services offered and these descriptions, along with the qualifications and authorised Levels and Categories of those who provide them, must be accurate and not misleading. The organisation retains overall and absolute responsibility for this information.

74.An organisation and those working for it or associated with it must not tout for the business of providing immigration advice or immigration services.

75.An organisation and those working for it or associated with it must not orally or in writing include in any promotional material criticism of other organisations or advisers.

76.An organisation and those working for it or associated with it must not make orally or in writing promotional statements about their organisation’s or individual’s success rates.

77.The name of an organisation must not have the potential to confuse or mislead clients. The Commissioner has the power to require an organisation to change its name.

78.An organisation must obtain the Commissioner’s authorisation before making any change to the organisation’s name.