Promotional material

NHS Constitution maximum waiting time treatment poster available

A poster is available to help raise awareness of the NHS Constitution right to access consultant led non emergency treatment within a maximum of 18 weeks, or if this is not possible and where requested, for the NHS to take all reasonable steps to offer a range of alternative providers.

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It is important for patients to understand their NHS Constitution right to start treatment within maximum waiting times. It is the responsibility of commissioners and providers to publicise patient rights and the options available to local people where treatment within 18 weeks is at risk.

A poster which can be used in GP surgeries and hospital waiting areas to publicise the NHS Constitution maximum waiting time right can be ordered in hard copy via the DH Orderline (product code 408795) or the .

David Flory, Deputy NHS Chief Executive, wrote to the NHS in February to reiterate expected performance and good practice on referral to treatment waiting times in 2012/13, including the responsibility to publicise the NHS Constitution patient right to access consultant led non urgent treatment within a maximum of 18 weeks.