Research and analysis

NHS adult hearing services in England: exploring how choice is working for patients

This report presents the findings from Monitor's research and sets out how the NHS could ensure that choice works better for patients.


Annexes to Monitor's report

Resources to help commissioners implement choice that works well


Monitor’s research examined how having a choice of NHS hearing loss services impacts patients. It sought views from the public, patient groups, GPs, commissioners and providers.

For the purpose of the project, Monitor defines adult hearing services as services for people with suspected or diagnosed age-related hearing loss, who are typically aged 55 and older.

The aims of this project were to:

  • understand how choice has been working in relation to adult hearing services funded by the NHS
  • understand whether current arrangements serve the interests of patients effectively and whether there is scope for improvement
  • offer insights for commissioners deciding whether and how to introduce choice

Resources for commissioners

Monitor has published a range of information and resources to help commissioners of NHS audiology services implement choice well.

Detailed research findings

Monitor has also published reports detailing the methodology and findings of the patient survey and GP interviews alongside the main report.