Corporate report

Local authority review: citizen online identity assurance

A report on how councils currently address online citizen identity assurance.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government



This report provides an overview of the ways in which citizens register and identify themselves to their local authorities online.

The findings indicate a varied landscape within local government, and identifies several benefits for citizens including greater user satisfaction, security and convenience.

Published 1 September 2012