Leading and managing change: People Impact Assessment

A guide on People Impact Assessment (PIA) tools for civil servants leading and managing change as part of Civil Service Reform.



The People Impact Assessment (PIA) is a series of tools to help civil servant managers involved in change to think through the implications for their people. This will make the process of change as comfortable as possible for them, minimising the impact on performance and motivation.

This tool helps projects assess the people impacts and their risks so they can identify mitigating actions and build these into project planning and delivery.

Published 22 July 2014