Guidance

Using the Compliance Audit System

How to gain user access, manage users, set up an audit and how different users enter and submit information relating to audit findings.

Applies to England

Documents

Details

The Compliance Audit System is the programme Homes England uses to gather the information necessary to administer its Compliance Audit Programme.

The system is a web-based module of the Investment Management System (IMS), which users access through a standard web browser.

This guidance covers how to access and use the Compliance Audit system and includes short YouTube video guides which talk users through how to enter and update information.

The system is available from 8am to 6.30pm Monday to Friday. Users will be logged out of the Compliance Audit system after 30 minutes of inactivity.

Who should use this guidance

Anyone who uses the Compliance Audit system and does not work for Homes England.

This includes:

  • provider compliance audit users - they will view, amend and submit information on the Compliance Audit system
  • provider compliance audit lead - they receive all system generated notifications and are the main point of contact for Homes England on the Compliance Audit process
  • independent auditors - they will input audit findings on the Compliance Audit system

Questions or enquires

If you have any queries about the system, email the compliance audit team.

Email: ComplianceAudit@homesengland.gov.uk

Homes England Service Desk support is available from 8am till 6pm, Monday to Friday.

Published 13 September 2016
Last updated 18 October 2021 + show all updates
  1. Update to sections 3 and 4 in the HTML attachment 'How to acknowledge the audit report and recommendations in the CA system'

  2. Corrected a typo

  3. First published.