OPSS Incident Management Plan
The procedures we follow to identify, assess, and manage incidents, emergencies and disruptive events across our regulatory responsibilities.
Documents
Details
This plan sets out OPSS’ framework for recognising and responding to incidents in conjunction with policy owners, agencies, local authorities, other market surveillance authorities, border control and ports authorities, stakeholders, and industry.
This plan is relevant to regulators and businesses. It covers:
- incident identification, definition and classification
- procedures for escalation, declaration and management of incidents
- command and control arrangements and roles and responsibilities
- our engagement strategy
- incident review and readiness
It also includes an incident management escalation chart, incident governance structure and links to other sources of information for regulators and businesses.
Updates to this page
Last updated 15 August 2024 + show all updates
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Plan updated to include additions to the escalation procedures and command and control arrangements. Changes reflect Departmental changes.
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Plan rewritten to accommodate scope expanding from consumer product safety only to how OPSS will identify, assess and manage incidents across all of its regulatory responsibilities.
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Updated to reflect amendments to the regulations at the end of the transition period.
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Plan updated to reflect lessons from previous incidents and incorporate changes to the notification of cases.
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First published.