OPSS incident management plan
The procedures we follow to identify, assess, and manage incidents, emergencies and disruptive events across our regulatory responsibilities.
Documents
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This plan sets out OPSS’ framework for recognising and responding to incidents in conjunction with policy owners, agencies, local authorities, other market surveillance authorities, border control authorities, stakeholders, and industry.
This plan is relevant to regulators and businesses. It covers:
- incident identification, definition and classification
- procedures for escalation and declaration of incidents
- our engagement strategy
- command and control arrangements
It includes an incident management process map and links to other sources of information.
Last updated 31 August 2022 + show all updates
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Plan rewritten to accommodate scope expanding from consumer product safety only to how OPSS will identify, assess and manage incidents across all of its regulatory responsibilities.
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Updated to reflect amendments to the regulations at the end of the transition period.
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Plan updated to reflect lessons from previous incidents and incorporate changes to the notification of cases.
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First published.