Guidance

Import Control System: service availability and issues

Check the availability and any issues affecting the Import Control System (ICS) online service.

Documents

Details

Latest updates on the availability and any issues affecting the ICS online service.

Published 24 August 2015
Last updated 8 February 2019 + show all updates
  1. Planned downtime for Saturday 16 February 2019 11am to 4pm has been added.
  2. The Import Control System test environment will be unavailable on Thursday 24 January 2019 from 5pm to 7pm.
  3. Service issue for Import Control System authentication has been added.
  4. ICS delayed responses on 28 November 2018 from 6pm to 9pm has been added to the service issues section.
  5. Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.
  6. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.
  7. Planned downtime for 3 and 4 November will now take place on 17 and 18 November.
  8. Planned downtime for 3 and 4 November added.
  9. HMRC is aware of issues affecting third party submissions using ICS. This is being investigated as a high priority.
  10. Service issues section has been updated to say there are issues with submissions.
  11. Planned downtime for Saturday 3 March 2018 has been added.
  12. There will be planned downtime from 8pm to 8:30pm on Tuesday 10 October 2017.
  13. Planned downtime scheduled for 19 March 2017 has been cancelled.
  14. Planned downtime has been added to this page.
  15. Planned downtime section has been updated with new information.
  16. There will be a period of downtime scheduled for Sunday 16 October 2016
  17. Planned downtime has been updated.
  18. Planned downtime added to this page
  19. Planned downtime added to this page.
  20. Service issues section has been updated.
  21. Planned downtime added to this page.
  22. Planned downtime added to this page.
  23. Planned downtime has been added to this page.
  24. First published.