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The New Medicine Service (NMS) aims to help people prescribed a new medicine for certain Long Term Conditions (LTC) to manage their LTC and to improve their medication adherence through providing further clinical support at the outset of taking new medication in keeping with overall government health policy to involve patients in shared decision making and to optimise medicines use. The intended effects are to improve patients’ medicines adherence, patients’ understanding of medicines, patients’ engagement with their condition, and health outcomes; as well as reducing health inequalities, and medicines wastage. By achieving the above, it is anticipated that cost savings can also be generated within the NHS.