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How to check your UKVI account is working: video

This video explains how to check that your UKVI account is working.

• From: UK Visas and Immigration
• Published: 6 March 2025
• Last updated: 23 June 2025
  Show all updates

  1. 23 June 2025

     Added information about how to auto-translate the video.

  2. 6 March 2025

     First published.

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How to check your UKVI account is working: video

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Details

This video will play in English. You can translate this video into your preferred language by following these steps:

1. Click the “CC” (Captions) button to enable subtitles
2. Click the Settings (⚙️) icon on the video player
3. Select “Subtitles/CC” from the menu
4. Choose “Auto-translate”
5. Select your preferred language from the list

These translations are automatically generated by YouTube.

UK Visas and Immigration (UKVI) is not responsible for any errors or misunderstandings that may result from these translations.

Further information

eVisas: access and use your online immigration status: what an eVisa is.