Housing Benefit Speed of Processing supporting information and frequently asked questions
- Department for Work and Pensions
- Part of:
- Housing Benefit: statistics on speed of processing
- 22 January 2014
Information to support the Housing Benefit Speed of Processing statistical reports.
PDF, 56.9KB, 17 pages
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Speed of Processing replaced the old ‘right time indicator’. The speed of processing statistics show new claims and changes of circumstances separately and do not include a combined measure. Volumes of claims, changes and the total days to process these are also included in the additional tables.
Speed of processing measures the average times to process a new Housing Benefit claim or a change in circumstance of an existing Housing Benefit claim.
This document provides information and frequently asked questions to support the Housing Benefit Speed of Processing statistical reports.
Published: 22 January 2014