Guidance

Housing Benefit speed of processing statistics: supporting information

Information to support the Housing Benefit speed of processing statistical reports.

• From: Department for Work and Pensions
• Published: 22 January 2014
• Last updated: 29 April 2020
  Show all updates

  1. 29 April 2020

     Updated document - revised to support today's (29 April 2020) release of speed of processing statistics.

  2. 22 January 2014

     First published.

Documents

Housing Benefit speed of processing statistics: supporting information and frequently asked questions

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Speed of processing is a measure of the average time it takes to process a new Housing Benefit claim or a change in circumstance of an existing Housing Benefit claimant.

This document provides information to support the Housing Benefit speed of processing statistical reports.