Corporate report

HMRC quarterly performance report: July to September 2021

Details of HMRC's quarterly performance against the department's priority objectives for quarter 2 of reporting year 2021 to 2022.

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Details

This report provides HMRC’s quarter 2 performance update for 2021 to 2022.

As the impact of COVID-19 continues to be felt by our customers, we remain focused on keeping the tax system running, while supporting the economy and protecting livelihoods.

Our priority outcomes for 2021 to 2022 are set out in our Outcome Delivery Plan. This report tracks our progress towards achieving these outcomes, and is updated quarterly.

For more background to the quarter 2 data, see the news story: HMRC performance update: supporting customers in a changing economy.

Published 4 November 2021