HMRC quarterly performance report: January to March 2021
Details of HMRC's quarterly performance against the department's priority objectives for quarter 4 of reporting year 2020 to 2021.
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Details
The financial year 2020 to 2021 was unique for HM Revenue and Customs (HMRC), as we played a vital role at the heart of the government’s COVID-19 response. Our priorities since then have been clear:
- to protect livelihoods – through our delivery of the government’s COVID-19 support packages
- to deliver the UK’s smooth transition from the European Union
- to keep delivering the essential services that keep the tax system running
Our figures for quarter 4 of 2020 to 2021 are subject to change until the final figures are published in our Annual Report and Accounts in Autumn 2021.
Read more about how we have performed during a unique financial year.
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Last updated 20 August 2021 + show all updates
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The data has had 2 minor updates – Q4 performance expectations have been adjusted to be consistent with those published in our Q3 release, and the year-to-date rate for upheld HMRC statutory reviews have been corrected.
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First published.