Policy paper

HMCTS Vulnerability Action Plan

A plan outlining the the way courts and tribunals have changed the way they work to run safely during COVID-19 and enable vulnerable people to access the justice system.

Documents

HMCTS Vulnerability Action Plan October 2021 update

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Cynllun Gweithredu ar gyfer Pobl sy’n Agored i Niwed - Hydref 2021

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HMCTS Vulnerability Action Plan

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Cynllun Gweithredu ar gyfer Pobl sy’n Agored i Niwed

This file may not be suitable for users of assistive technology.

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email hmctsforms@justice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

These reports focus on identifying and understanding impacts for our vulnerable users and how we can support them.

We updated the plan in October 2021 to highlight action taken for our users.

They link to the HMCTS Recovery Plan and cover four main priority areas to help support vulnerable users:

  • vulnerable people having the support they need to access and participate in court and tribunal services
  • services being accessible for vulnerable users during COVID-19
  • signposting which meets the needs of vulnerable people
  • collate evidence and identify COVID-19 impacts on court and tribunal users.
Published 30 July 2020
Last updated 29 April 2022 + show all updates
  1. Added the Welsh translation for the Vulnerability Action Plan

  2. Vulnerability Action Plan April 2022 update added.

  3. Vulnerability Action Plan October update published.

  4. Welsh version published.

  5. First published.