Heat Pump Innovation Survey: privacy notice
Published 8 May 2026
© Crown copyright 2026
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This publication is available at https://www.gov.uk/government/publications/heat-pump-innovation-survey-privacy-notice/heat-pump-innovation-survey-privacy-notice
This notice sets out how we will process your personal data, and your information rights. It is made under Articles 13 and/or 14 of the UK General Data Protection Regulation (UK GDPR).
Your data
We will process the following personal data:
- name
- email address
- organisation
- job title
Purpose
The purpose for which we are processing your personal data is so that we can contact you regarding your response or related matters.
Legal basis of processing
The legal basis for processing your personal data under Article 6 of the UK GDPR is:
1(e) Public task: Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller. The task is to understand new heat pump technologies and innovation journeys to inform government policy to meet heat pump deployment targets.
Recipients
We may use Artificial Intelligence (AI) in the analysis of responses.
As part of our IT infrastructure, your personal data will be stored in the UK on systems provided by our data processors - Microsoft and Amazon Web Services. This does not mean we actively share your personal data with these entities; rather, they are technical service providers who host infrastructure supporting our IT systems
Retention
Your personal data will be held for up to 3 years in line with the Department’s Retention and Disposal Schedule.
International transfers
Your personal data will only be processed in the UK.
Your rights
You have the right to request information about how your personal data are processed, and to request a copy of that personal data.
You have the right to request that any inaccuracies in your personal data are rectified without delay.
You have the right to request that any incomplete personal data are completed, including by means of a supplementary statement.
You have the right to request that your personal data are erased if there is no longer a justification for them to be processed.
You have the right in certain circumstances (for example, where accuracy is contested) to request that the processing of your personal data is restricted.
You have the right to object to the processing of your personal data where it is processed for direct marketing purposes.
You have the right to object to the processing or use of your personal data.
To exercise your rights please contact the Data Protection Officer (DPO) using the contact details below.
Contact details
The data controller for your personal data is the Department for Energy Security and Net Zero (DESNZ).
Contact the DESNZ DPO:
DESNZ Data Protection Officer
Department for Energy Security and Net Zero
3-8 Whitehall Place
London
SW1A 2EG
If you are unhappy with the way we have handled your personal data, please write to the department’s DPO in the first instance using the contact details above.
Complaints
If you consider that your personal data has been misused or mishandled, you may make a complaint to the Information Commissioner, who is an UK independent regulator.
Contact the Information Commissioner's Office (ICO):
Any complaint to the Information Commissioner is without prejudice to your right to seek redress through the courts.
Updates to this notice
If this privacy notice changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it, and under what circumstances we will share it with other parties. The ‘last updated’ date at the bottom of this page will also change.
If these changes affect how your personal data is processed, we will take reasonable steps to let you know.