This government response adopts recommendations from the Motorists' Forum Sub-Group report.
PDF, 105KB, 19 pages
This file may not be suitable for users of assistive technology. Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email email@example.com. Please tell us what format you need. It will help us if you say what assistive technology you use.
The Department for Transport and the Department for Business Innovation and Skills have worked closely together to produce the government response to the Motorists’ Forum sub-group report.
The government response adopts recommendations from the Motorists’ Forum sub-group report which would help to do the following:
- build on existing best practice in the industry
- encourage garages to improve customer service without the burden of extra legislation
- help promote the wider adoption of self-regulation codes of practice by garages
- encourage greater publication of information regarding the services they offer