Policy paper

Government Digital Strategy: action 9 - assisted digital

An outline of how each government department is carrying out action 9 of the Government Digital Strategy.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government



The Government Digital Strategy commits each government department to carrying out 16 actions.

Action 9 is that there will be a cross-government approach to assisted digital. This means that people who have rarely or never been online will be able to access services offline, and we will provide additional ways for them to use the digital services.

This document outlines how each department is doing this.

Read background material about assisted digital services.

Published 4 December 2013
Last updated 16 January 2015 + show all updates
  1. Updated with actions for 2014 and 2015.

  2. First published.