Policy paper

Government Digital Strategy

This strategy sets out how government will redesign its digital services so well that people prefer to use them.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government


Government Digital Strategy: November 2012

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email publiccorrespondence@cabinetoffice.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.


The Government Digital Strategy sets out how government will redesign its digital services to make them so straightforward and convenient that all those who can use them prefer to do so. This strategy:

The strategy also describes how delivering services digitally will result in savings of £1.7 to £1.8 billion each year, and commits government to the 14 actions below.

Progress with the Strategy will be reported quarterly.

The Government Digital Strategy was updated in December 2013. The first version was published in November 2012.

Published 6 November 2012
Last updated 10 December 2013 + show all updates
  1. Actions 15 and 16 added to Government Digital Strategy and text amended throughout to reflect this. Links added where appropriate to the Civil Services Capabilities plan, the Digital Services Framework and the Digital by Default Service Standard which have been launched since the strategy was first published.
  2. First published.