Policy paper

Government Digital Strategy: action 5 - redesigning services

An outline of how each government department is carrying out action 5 of the Government Digital Strategy.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government



The Government Digital Strategy commits each government department to carrying out 16 actions.

Action 5 is that all departments will redesign services handling over 100,000 transactions each year. This document outlines how each department is doing this.

Published 4 December 2013
Last updated 16 January 2015 + show all updates
  1. Added update for 2014

  2. First published.