An outline of how each government department is carrying out action 2 of the Government Digital Strategy.
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
The Government Digital Strategy commits each government department to carrying out 16 actions.
Action 2 is that services handling over 100,000 transactions each year will be redesigned, operated and improved by a skilled, experienced and empowered service manager.
Read a case study about redesigning digital services.
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