Guidance

If you think our decision is wrong

Guidance on what to do if you think a benefit decision dated before 28 October 2013 is wrong (includes appeal form).

Documents

If you think our decision is wrong – GL24

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Welsh: Os credwch fod ein penderfyniad yn anghywir – GL24W

This file may not be suitable for users of assistive technology. Request a different format.

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Detail

Decision dated before 28 October 2013

This leaflet explains what to do if you think a benefit decision dated before 28 October 2013 is wrong.

To make an appeal, you can use the form at the end of the leaflet or send a signed and dated letter that includes all the relevant information. Send the form or letter to the office that sent you the decision.

For more information about benefit appeals, go to the Appeal a benefit decision guide.

Decision dated on or after 28 October 2013

If you think a benefit decision dated on or after 28 October 2013 is wrong, go to the Appeal a benefit decision guide.

Copies of this leaflet – GL24

Order copies of a leaflet

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One City West
Gelderd Road

Leeds
LS12 6NJ

Complete the contact form and send it to iON by email, fax or post.