FOI release

Freedom of Information request on Telecoms and Networks (FOI 21-020)

Published 24 March 2021

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This publication is available at https://www.gov.uk/government/publications/freedom-of-information-responses-from-the-mhra-week-commencing-8-february-2021/freedom-of-information-request-on-telecoms-and-networks-foi-21-020

Thank you for your email of 8 January 2021.

Please find answers below in blue to the questions you have raised:

Contract 1

  1. Current Lines/Voice Services (Analogue, ISDN VOIP, SIP etc) Provider- Please can you provide me with the name of the supplier for the contract. Analogue (ISDN) – BT VOIP/SIP - Vodafone

  2. Fixed Line- Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers BT – Rolling Contract Vodafone - January 2021 and in renewal process

  3. Fixed Line- Contract Duration- the number of years the contract is for each provider BT – Rolling Contract Vodafone -1 year

  4. Type of Lines- Please can you split the type of lines per each supplier? PSTN, Analogue, SIP See question 1.

  5. Number of Lines- Please can you split the number of lines per each supplier? SIP trunks, PSN Lines, Analogue Lines ISDN – 1 Vodafone SIP lines - 2

Contract 2

  1. Minutes/Landline Provider- Supplier’s name (NOT Mobiles) if there is no information available please can you provide further insight into why? Vodafone

  2. Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. January 2021 and in renewal process

  3. Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. ~£500 Monthly

  4. Minute’s Landlines Contract Duration: the number of years the contract is with the supplier. 1 year

  5. Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable. ~1,400

Contract 3

  1. Fixed Broadband Provider- Supplier’s name if there is not information available please can you provide further insight into why? BT

  2. Fixed Broadband Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers Rolling Contact

  3. Fixed Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable. ~£1200.00

Contract 4

    1. WAN Provider- please provide me with the main supplier(s) if there is no information available please can you provide further insight into why? Exponential-e
    1. WAN Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract please provide me with the rolling date of the contract. If there is more than one supplier please split the renewal dates up into however many suppliers April 2021
    1. Contract Description: Please can you provide me with a brief description of the contract WAN VPLS Services
    1. The number of sites: Please state the number of sites the WAN covers. Approx. will do. Five
    1. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable. ~£380,000
    1. For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference. CCS Network Services Framework RM1045
    1. Internal Contact: please can you send me there full contact details including contact number and email and job title for all the contracts above. Staff names are redacted under section 40(2) of the FOI ACT. IT Commercial Management – Itcommercialmanagement@mhra.gov.uk

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Yours sincerely

MHRA Customer Service Centre Medicines and Healthcare products Regulatory Agency 10 South Colonnade, Canary Wharf, London E14 4PU Telephone 0203 080 6000”

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