FOI release

Freedom of Information request on technologies used by internal departments (FOI 21-602)

Published 13 August 2021

25th June 2021 FOI 21/602

Dear

Thank you for your email.

Please find below answers the questions you have asked below.

1) Please advise what technologies (including version) you use for:

  Name of technology Version used
HR Oracle Fusion 21 A
Payroll CGI v2021.3.0
L&D Oracle Fusion 21 B
Finance Oracle Fusion 21 A
Procurement Atamis HF, Bravo Solution version 3, 21.1
Contact Centre N/A  

2) Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

Your question is not clear, applications listed above are cloud solutions, please provide clarification if you need further information

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