Research and analysis

Equality Advisory Support Service: what difference does it make?

Research examining the impact of the Equality Advisory and Support service between October 2012 and March 2016.

Documents

Equality Advisory Support Service: what difference does it make?

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Details

The research examined the impact that contacting the EASS had on outcomes for its customers and how it differed according to type of customer journey; broad issue type (eg. work related issues compared to those relating to public services); and protected characteristics according to the Equality Act 2010.

Published 20 July 2017