Guidance

Employers PAYE (E-PAYE) for agents: service availability and issues

Check the availability and any issues affecting the E-PAYE for agents online service.

From:
HM Revenue & Customs
Published
9 April 2018
Last updated
21 February 2024 — See all updates

Documents

Employers PAYE (E-PAYE) for agents — service availability and issues

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Details

Latest updates on the availability and any issues affecting the E-PAYE for agents online service.

Published 9 April 2018
Last updated 21 February 2024 + show all updates

  1. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.

  2. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.

  3. Planned downtime from 7am to 10:30pm on Sunday 18 February has been added.

  4. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been changed and is now from 8am to 7pm on Saturday 9 December 2023.

  5. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

  6. Planned downtime from 6am to 7pm on Sunday 19 November 2023 has been cancelled.

  7. Planned downtime from 6am to 7pm on Sunday 19 November 2023 has been added.

  8. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  9. Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.

  10. Planned downtime from 7am on Saturday 15 July 2023 to 6pm Sunday 16 July 2023 has been added.

  11. Planned downtime from 5am on Sunday 9 July 2023 to 2am on Monday 10 July 2023 has been added.

  12. Planned downtime from 8:10am to 11:45pm on Sunday 16 April 2023 has been added.

  13. Planned downtime from 8:25am on Sunday 26 March 2023 to 5pm on Sunday 26 March 2023 has been added.

  14. Planned downtime from 11am on Saturday 10 December 2022 to 6am on Sunday 11 December 2022 has been added.

  15. There may be issues with the service from 8.15pm to 11.59pm on Saturday 12 November 2022.

  16. Planned downtime from 8:15am to 3:30pm on Sunday 11 September 2022 has been added.

  17. Planned downtime on Sunday 31 July 2022 will now take place from 8:15am to 7pm.

  18. Planned downtime from 9:15am to 11pm on Sunday 31 July 2022 has been added.

  19. Planned downtime from 7:15am on Saturday 9 July 2022 to 1pm on Sunday 10 July 2022 has been added.

  20. Planned downtime from 8am to 4:30pm on Sunday 8 May 2022 has been added.

  21. The service issue which meant that agents were not able to authorise themselves to act on behalf of their clients has been fixed.

  22. Planned downtime from 8:30am on Sunday 27 March 2022 to 3:45pm on Sunday 27 March 2022 has been added.

  23. Due to scheduled maintenance you will be unable to access our online service from midnight to 1:10am on Sunday 14 July 2019.

  24. Employment Allowance is not visible has been added to the service issues section.

  25. Planned downtime for Saturday 18 August 2018 and Sunday 19 August 2018 have been added.

  26. First published.

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