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Employer satisfaction survey: provider guidance

To assist providers in the implementation of this year’s employer satisfaction survey.


Employer satisfaction survey: provider guidance

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The employer satisfaction survey asks employers to rate their satisfaction with different aspects of training delivered by individual college and training organisations. This enables employers to make comparison between them.

The employer satisfaction survey 2016 to 2017 will start on Monday 27 March 2017.

Building on the success of the ‘provider-led’ approach in recent years, the Skills Funding Agency will again ask colleges and training organisations to administer the employer satisfaction survey 2017 to their employers in the first instance, followed by an ‘agency-supported’ phase, if needed.

There are a number of changes to how the employer satisfaction survey 2017 will be administered this year, which will affect colleges and training organisations taking part.

The Skills Funding Agency has published this document to help you to:

  • administer the employer satisfaction survey (during the ‘provider-led’ phase)
  • help you to update your employer list (if you do not meet the minimum response levels during the ‘provider-led’ approach)