Transparency data

DfT customer service lines report 2014

Department for Transport’s progress towards implementing government customer service telephone lines guidance.

Documents

DfT customer service lines report 2014

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Details

In December 2013 the government published guidance for customer service lines to help departments make decisions about their telephone prefixes.

This report sets out Department for Transport’s (DfT’s) progress towards implementing the December 2013 guidance.

Published 4 December 2014