FOI release

Department for Education HR/payroll software solution and provider

Details about the DfE HR/Payroll software solution and provider.



  • Date requested: 10 January 2013
  • Date responded: 29 January 2013


Information regarding the department’s HR and payroll service as detailed below:

  • The name of the current HR/payroll software solution and provider. If this is outsourced please provide the name of your outsourcing provider.
  • The date the contract was signed with the HR/payroll provider.
  • The length of the current contract term for both HR and payroll.
  • The date that the HR and Payroll contracts are due to be renewed.
  • The current annual maintenance charges for your HR/payroll solution
  • The original contract value of HR/payroll solution.


The Department for Work and Pensions (DWP) Shared Services provides HR and payroll shared service to the Department for Education (DfE), under the terms of a shared service agreement. This agreement was signed on 21 October 2009. The service commenced on 2 November 2009 and is due to expire on 1 November 2016.

For 2012 to 2013 the department agreed a total annual service charge of £2.332 million with the DWP for the provision of HR and payroll services, including the provision of HR and payroll maintenance.

The department did not agree a total contract value as the service is provided under a shared service agreement. The annual service charge is variable and is determined by the planned number of staff and transactions each year.

Published 16 September 2013