This report shows Defra’s progress towards implementing HMG’s December 2013 guidance on customer service lines.
PDF, 132KB, 5 pages
In December 2013 the government published guidance to help departments make decisions about their telephone prefixes.
This report sets out Defra’s progress towards implementing key principles in the December 2013 guidance.
25 March 2015
Department for Environment, Food & Rural Affairs
Customer service lines reports
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