FOI release

Dart Charge penalty charge notices (PCNs)

Response to a request made under the Freedom of Information Act about Dart Charge penalty charge notices for the Dartford Crossing.

Document

FOI Response 722123

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Detail

A request was made for details following the issue of penalty charge notices including the number of written representations received, considered, overturned or rejected; the grounds for rejecting a written representation; the number of transactions moved into a ‘penalty charge notice state’ where the penalty charge notice has yet to be sent to the owner; the number of users of the Dartford Crossing incurring penalty charge notices in error; and the measures being taken to correct the system fault. In response, Highways England provided the information requested.