Guidance

Customer service and engagement policies for DWP statistics

Customer service and engagement policies for Department for Work and Pensions (DWP) statistics.

• From: Department for Work and Pensions
• Published: 14 July 2010
• Last updated: 6 June 2019 — See all updates

This publication was withdrawn on 19 August 2021

This publication was withdrawn on 19 August 2021.

The document on this page is out of date and no longer in use. Read the latest information about DWP statistics.

Documents

Customer service and engagement strategy for DWP statistics

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Details

This document sets out customer service and engagement policies and procedures for DWP statistics.

There is more about our statistics on the Statistics at DWP page.

Published 14 July 2010

Last updated 6 June 2019 + show all updates

1. 6 June 2019

   Revised version - the document's format has been changed from PDF to HTML.

2. 14 July 2010

   First published.