Customer relationship management privacy policy

This document explains how Common Technology Services stores and uses your data in our customer relationship management platform.

This publication was withdrawn on

CTS no longer uses a customer relationship management tool.



Common Technology Services (CTS), part of Government Digital Service (GDS), uses a customer relationship management (CRM) platform. It helps us manage our engagement activities with other government organisations and suppliers to government.

Published 22 November 2016
Last updated 11 January 2017 + show all updates
  1. This update clarifies that only engagements with the Common Technology Services programme are affected by the customer relationship management privacy policy. This policy does not currently apply to engagements with other parts of the Government Digital Service.
  2. First published.