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The Independent Chief Inspector has developed a set of criteria against which his staff conduct inspections.
He tailors the criteria to individual inspections and makes them available to the Home Office in advance of the start of an inspection (except in the case of unannounced inspections).
These criteria ensure that all inspectors are working to a common set of standards and enable public services know exactly what is expected of them.
They also allow the Independent Chief Inspector to produce reports with a focus on outcomes and deliverable recommendations.
The 4 aims of the criteria are:
a sharper focus on outcomes: the criteria require inspections to make findings about the performance and service delivered by border and immigration functions and to consider the effect on individuals
a clear set of standards: the criteria reflect standards which the Chief Inspector expects the Home Office’s border and immigration functions to meet, aside from their own measures
a more consistent approach: using a common set of criteria helps to establish themes and patterns which can enable the Home Office to be clearer about the main areas requiring improvement or where they are delivering to the expected or a higher standard
better quality: highlighting the types of evidence required provides greater assurance that the most relevant evidence is being collected consistently