Coronavirus (COVID-19): safer transport guidance for operators and people who work in or from vehicles

Safer working principles and risk assessment for transport operators and organisations, and people who work in or from vehicles, including couriers, mobile workers, lorry drivers, on-site transit and work vehicles.

Applies to England


Driver access to toilet and washing facilities - a letter from Department for Transport and HSE

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This guide will help transport organisations and people who work in or from vehicles in England understand how to provide safer workplaces and services for themselves, their workers and passengers. It outlines measures to assess and address the risks of coronavirus (COVID-19).

Each organisation will need to translate the principles and examples in this guidance into specific actions. Transport providers should remain mindful of their obligations under health and safety, equalities and employment legislation. Transport providers should try to co-ordinate their planning and actions with other providers.

Operators should consider this guidance alongside guidance on national restrictions.

DfT and HSE letter

A letter from the Department for Transport and the Health and Safety Executive about access to toilet and washing facilities for drivers making deliveries.

See also

Published 12 May 2020
Last updated 22 September 2021 + show all updates
  1. Updated guidance on face coverings, who should be at work and protecting people who are at higher risk.

  2. Information added for people who work in or from vehicles.

  3. Changes to rules on face coverings and social distancing to reflect Step 4 of roadmap out of lockdown.

  4. Update to reflect roadmap out of lockdown.

  5. Added coronavirus testing for workers information.

  6. Travel restrictions update to reflect roadmap out of lockdown.

  7. Link to declaration form for international travel from England added.

  8. Updated coronavirus testing information.

  9. Added information about coronavirus (COVID-19) testing for people travelling to England.

  10. Added national lockdown information.

  11. Tier 4 local restriction information added.

  12. Updated Christmas travel guidance and information about suppliers of PPE.

  13. Local restriction tiers information updated.

  14. Local restriction tiers information added.

  15. National restrictions information added.

  16. Added information on local COVID alert levels.

  17. Adding instructions about promoting use of the NHS COVID-19 app.

  18. Changes to guidance on working from home and on wearing face coverings in retail and hospitality venues located within transport hubs.

  19. Update to reflect new legislation on social contact and the requirement for passengers to wear face coverings in taxis and private hire vehicles.

  20. Changes to the sections about risk assessments and protecting people who are at higher risk.

  21. Information added on areas with local restrictions.

  22. Change to rule on wearing a face covering in transport hubs.

  23. Latest advice on communications and information on upcoming changes to face covering rules in shops and supermarkets.

  24. Added information about providing transport services in areas under local lockdown.

  25. Linking to the list of countries and territories on the travel corridors exemption list.

  26. Social distancing guidance updated.

  27. Updated to reflect the upcoming requirement for passengers to wear face coverings on public transport in England.

  28. Added details of how people with coronavirus symptoms can arrange to have a test to see if they have COVID-19.

  29. First published.