Dealing with HMRC – guidance

Contacting HMRC offices by phone or in writing

This publication was withdrawn on 29 May 2015

This publication was originally archived on 13 January 2015.

Guidance to help you decide whether to call or write to HM Revenue and Customs (HMRC).


HM Revenue and Customs (HMRC) offices can accept most information over the phone, but in certain circumstances you will need to write in.