Policy paper

Contact centre procurement: policy equality statement

A policy equality statement on contact centre procurement within UK Visas and Immigration.

This was published under the 2016 to 2019 May Conservative government

Documents

Policy equality statement: UKVI contact centre procurement

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Details

We undertook this Policy Equality Assessment in May 2017 as part of the Home Office procurement for UKVI Contact Centre services.

Updates to this page

Published 20 December 2018
Last updated 11 February 2021 + show all updates
  1. Accessible version added.

  2. First published.

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