Policy paper

Contact centre procurement: policy equality statement

A policy equality statement on contact centre procurement within UK Visas and Immigration.

• From: Home Office and UK Visas and Immigration
• Published: 20 December 2018
• Last updated: 11 February 2021 — See all updates

This was published under the 2016 to 2019 May Conservative government

Documents

Policy equality statement: UKVI contact centre procurement (accessible version)

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Policy equality statement: UKVI contact centre procurement

PDF, 252 KB, 4 pages

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Details

We undertook this Policy Equality Assessment in May 2017 as part of the Home Office procurement for UKVI Contact Centre services.

Published 20 December 2018

Last updated 11 February 2021 + show all updates

1. 11 February 2021

   Accessible version added.

2. 20 December 2018

   First published.