Research and analysis

Consumer value of in-use home energy performance metrics

Qualitative research into the value of in-use home energy performance data to consumers.

• From: Department for Energy Security and Net Zero
• Published: 3 July 2026

Documents

Qualitative research into the consumer value of in-use home energy performance metrics

PDF, 333 KB, 33 pages

Details

This report summarises the findings from an evaluation of in-use home energy performance metrics among consumers who had recently installed insulation and heat pumps.

The research looks at:

• consumer information needs and behaviour when it comes to purchasing and installing insulation and heat pumps
• the value that in-use performance data could offer to householders before and after installing measures, based on consumer and installer views

See the SMETER strategic guide.

Published 3 July 2026