Corporate report

Competition and Markets Authority (CMA) complaints policy

This document explains how we deal with complaints from the public about our own conduct.

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This policy explains how we deal with complaints from the public about our own conduct.

Our aim is at all times to deal with members of the public fairly and properly. If you feel that we haven’t met that standard, please let us know. Where there is reason to believe our conduct has fallen short, we want to be able to resolve any issues and learn from what happened.

To make a formal complaint about the CMA please email general.enquiries@cma.gsi.gov.uk.