Research and analysis

Collecting and acting on feedback from learners

This publication was withdrawn on 24 February 2016

This good practice example has been withdrawn as it is older than 3 years and may no longer reflect current policy.

Ofsted good practice example showing how City Lit uses feedback from learners.

Document

Detail

This example shows the extensive range of methods that a successful provider of adult education uses to gather learner feedback. It includes innovative practice to ensure that course applicants are able to make more informed choices.