Research and analysis

Collecting and acting on feedback from learners

This publication was withdrawn on 24 February 2016

This good practice example has been withdrawn as it is older than 3 years and may no longer reflect current policy.

Ofsted good practice example showing how City Lit uses feedback from learners.



This example shows the extensive range of methods that a successful provider of adult education uses to gather learner feedback. It includes innovative practice to ensure that course applicants are able to make more informed choices.