Guidance

Code of conduct for interpreters: caseworker guidance

Immigration staff guidance explaining the role and expectations of freelance interpreters when they are engaged to act on behalf of the Home Office.

Documents

Interpreters code of conduct

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Details

UK Visas and Immigration guidance for staff who are conducting assignments that involve freelance interpreters working on behalf of the Home Office. This includes information on:

  • the role

  • disciplinary issues

  • fair treatment

  • interpreting

  • training

  • payments

Published 12 December 2008
Last updated 25 March 2024 + show all updates
  1. Updated the interpreters code of conduct. A full list of changes can be found in the document.

  2. Updated payment section in guidance.

  3. Updated guidance.

  4. Updated content in the following sections: definitions, security/access to Home Office Building and remote interviewing.

  5. Updated guidance: Central Interpreters Unit changed to Interpreter Management Unit. Interpreter Operations Unit (IOU) changed to Interpreter & Language Service Unit (ILSU). Remote interviewing section amended.

  6. Updated information on disciplinary issues, remote interviewing and training.

  7. First published.