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Guidance

Code of conduct for interpreters: caseworker guidance

Immigration staff guidance explaining the role and expectations of freelance interpreters when they are engaged to act on behalf of the Home Office.

Updates to this page

From:
UK Visas and Immigration
Published:
12 December 2008
Last updated:
4 March 2026
Show all updates

  1. Guidance updated throughout. A full list of changes can be found in the guide.

  2. Updated the interpreters code of conduct. A full list of changes can be found in the document.

  3. Updated payment section in guidance.

  4. Updated guidance.

  5. Updated content in the following sections: definitions, security/access to Home Office Building and remote interviewing.

  6. Updated guidance: Central Interpreters Unit changed to Interpreter Management Unit. Interpreter Operations Unit (IOU) changed to Interpreter & Language Service Unit (ILSU). Remote interviewing section amended.

  7. Updated information on disciplinary issues, remote interviewing and training.

  8. First published.

Documents

Interpreter code of conduct and guidance (accessible)

HTML

Interpreters code of conduct

PDF, 355 KB, 32 pages

This file may not be suitable for users of assistive technology.

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Details

UK Visas and Immigration guidance for staff who are conducting assignments that involve freelance interpreters working on behalf of the Home Office. This includes information on:

  • the role

  • disciplinary issues

  • fair treatment

  • interpreting

  • training

  • payments

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