Code Confident pack

Information pack including the Code, Q&A, list of retailers, summary of GCA publications, Code Compliance Officer details, training information and more


Code Confident pack

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A document containing useful information for suppliers, including:

Published 6 November 2020
Last updated 1 March 2024 + show all updates
  1. Co-op's supplier helpline details have been updated.

  2. The supplier helpline contact details for Ocado have been updated.

  3. Amazon's supplier helpline details have been updated.

  4. The Code Compliance Officer details have been updated for Amazon.

  5. Code training provider details have been updated.

  6. Sainsbury's Code Compliance Officer details and Amazon's supplier helpline details have been updated.

  7. Contact details have been updated in the directory of Code training providers.

  8. Updated Lidl's supplier helpline contact details.

  9. Code training providers, Amazon CCO and Amazon senior buyer details have been updated.

  10. Amendment to the CCO confidentiality commitment. To address supplier concerns, all 14 Retailers have committed to “ensuring that suppliers do not face negative consequences as a result of raising issues with the business directly or with the CCO.”

  11. An update to B&M's Code Compliance Officer contact details.

  12. The email address for Morrisons' COO has been updated

  13. The contact details for the new Morrisons CCO have been updated.

  14. Updated Supplier Helpline details for M&S

  15. Edited Supplier Helpline details -,inc.'s Senior Buyers' contact details have been updated.

  16. Amended Waitrose's supplier contact details

  17. Updated Code Confident pack with Amazon's CCO and supplier helpline details

  18. Edited page 7 - Link added to GCA best practice statement on forensic auditing

  19. Supplier helpline information updated within the Code Confident pack

  20. Code Confident Pack - Updated

  21. Changed CCO contact details to Alex Russo

  22. First published.